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Commercial Account Handler

Vacancy Details

Up to £35,000 per annum
Job Reference No:

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What is in it for you?

  • Immediate start available
  • Annual salary of up to £35,000 (dependent upon on experience)
  • Permanent position working from 9.00 am until 5:00pm Monday – Friday
  • Flexible working hours available
  • 22 days holiday plus bank holidays
  • An additional days holiday for your Birthday
  • Lucrative bonus incentives
  • Company Pension Scheme
  • Death in service benefit and Critical illness cover
  • Free on-site parking
  • Bi-annual social events
  • Opportunities for career progression
  • Comprehensive learning and development framework, including professional study options and apprenticeships financed by the company
  • You will work within a productive, energetic and friendly team allowing you to develop & learn as you work

The Business

A unique opportunity has arisen for an ambitious Commercial Client Broker/ Commercial Insurance Account Handler to join this leading, independent, family run insurance broker located in Gateshead. Renowned for their strong reputation, they take pride in fostering a culture that supports and encourages career advancement, backed by a young and driven managerial team.

With a focus on nurturing talent and fostering growth, they're seeking individuals who align with their values bringing a strong work ethic, who are eager to develop their careers. They believe in treating their people well and showing them that they are what makes a company great. Your skills will not only be appreciated but they will also contribute to the ongoing success of the company. This is an exciting chance to be part of a thriving team, which is dedicated to delivering a quality service while being supported every step of the way.

The Role

Duties will include but are not limited to:

  • Increasing revenue and client retention by working closely with a team of Account Executives to service new and existing clients.
  • Providing professional and efficient service and advice to all customers.
  • Ensuring all business activity fully complies with FCA regulation and company procedures.
  • Developing and maintaining productive professional working relationships with colleagues and insurers.
  • Effectively negotiating with underwriters to gain competitive pricing / appetite advantage over competitors for the benefit of the firm and its clients.
  • Providing excellent customer service and advice.
  • Developing existing client accounts by way of cross selling, up selling and generation of referral and recommendation business opportunities.
  • Conduct learning, training and assessment exercises to develop and maintain professional competence and to identify further areas for development as required.
  • Appropriately prioritising all client communication and ensure it is actioned in a timely way and in accordance with firm procedures.
  • Maintain all client contact records, computer and paper files in accordance with firm standards.

The Person

You will ideally have a minimum of 1 years’ experience within commercial insurance. However, you may still be considered providing you have the right attitude, track record, desire and skills needed as full training will be given.

Skills and attributes ideally required:

  • Possesses strong organisational skills, likes to work methodically with the ability to plan and manage own workload.
  • Self-motivated – enjoys working towards targets and focused on results.
  • Able and willing to critically assess own performance against objectives.
  • Demonstrate ability to work both individually and as part of a team.
  • Adept in use of MS Office, MS Outlook, Excel / spreadsheets.
  • Have attention to detail and accuracy in policy management and documentation.
  • Be reliable and punctual with a strong work ethic.
  • Understands effective relationships with insurers and underwriters are crucial for the company's benefit.
  • Ability to work under pressure whilst maintaining attention to detail.
  • A can-do positive attitude with ability to use own initiative.
  • Ideally, you will live within a 30-45 minute commute of the office.
  • It would be desirable if you have experience of using Acturis.

To Apply

If you have the relevant experience click ‘Apply Now’ alternatively Kieran Gill is the point of contact for this position. He can be contacted on 0191 492 6622 or at kgill@westray.co.uk

Hi, I’m Kieran Gill, for more information or to discuss this role, contact me today on:

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