Front of House Supervisor

WHAT IS IN IT FOR YOU?

• Permanent role
• Gateshead area location
• Up to £16 per hour / 40-hour week – working hours a combination of days/backs (latest restaurant closes is 11pm) – weekend working (however approximately 1 weekend off in 3)
• Opportunity to undertake additional hours
• Staff meal provided at the end of each shift
• Discount on food and bar area
• Incentive bonuses based on customer reviews
• 28 days holiday including statutory
• Shared gratuity across the business

THE BUSINESS

Our client is looking for an experienced and confidentFront-of-House Supervisorto join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations. The organisation employ’s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead’s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences. The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.

THE ROLE

• Supervise front-of-house staff, including servers, bar team, and cleaners
• Oversee bar operations and ensure responsible service
• Manage the till, cash handling, and end-of-day procedures
• Maintain a clean, organised, and welcoming dining environment
• Handle customer enquiries, feedback, and resolve issues professionally
• Support with training, allocating tasks, and coordinating daily operations
• Work closely with management to maintain high service standards

THE PERSON

• Previous experience in a FOH Supervisor or senior hospitality role
• Strong leadership, communication, and organisational skills
• Ability to work efficiently during busy service periods
• Good understanding of customer service and restaurant operations
• Reliable, professional, and flexible with evening/weekend availability
• Customer focused
• Flexibility to work a combination of shifts

TO APPLY

Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group